Client Testimonials |
I received my order yesterday and must tell you how impressed I am with the delivery men. Even on the telephone before they arrived the politeness was unusual. No other drivers or firm that have ever delivered here before accepted the challenges so readily and without any complaint, they had to carry the table up 6 flights of stairs. =================================They never once complained and their only concern was customer satisfaction. Their visit set me up for the whole day. It was remarkable to have two delivery men who really took pride in their job and in providing beyond what was expected by the customer. Yvonne Sherrington I was very impressed, everything that I was told would happen did. Delivery was made on the day I asked for and I got a call 1 hour before to advise me they were on their way to me. Delivery men, courteous and quick and took away all the packaging as promised. Mrs Lazare Mr Buckley What a wonderful dining set and delivered just in time for Spring! My friends will be very envious. Thank you Oceans. Mrs Maisey ================================= Looks fantastic, value for money and good quality. Fantastic service, very helpful and a quick delivery all confirmed. Judith Clayton We are so thrilled with our furniture, it looks stunning and the quality is Fantastic and the cushions are 2nd to none. I was ordering this furniture from France, and the service they gave me was friendly, helpful, and very efficient. Also the cover that is provided with it, is also of high quality and has just withstood 3 days of torrential rain and wind storms. Thank you. Helen Hardy
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Excellent product, we are very happy with our beautifully made dining set and will consider buying from Oceans again. This product exceeds our expectations. Mrs Assadi-Sabet Hi Alex Just to say that the furniture was delivered in perfect condition and well wrapped. I was very impressed with the quality of the furniture and the speed of delivery from ordering. The items were as described in the promotional "blurb" and I am sure that other buyers will not be disappointed. A great product at a very good price. Many thanks Carolyn ================================= Hi Lily I Just wanted to compliment you on your efficiency, pleasant helpful manner and slick follow up. Please could you pass this to your Manager as your help got you a random order (although I still can't believe I spent £1k to provide extra party seating!). Regards Bill ================================= Good Morning! Thanks for such a rapid response to our order. The furniture is now ensconced in our conservatory, and has far exceeded our expectations in terms of comfort and appearance. We will have no hesitation in recommending you to any of our friends who may be looking for garden/conservatory furniture in the future. Mr and Mrs Holland ================================= Hi, I just wanted to thank everybody who I have dealt with over my recent order. Your staff are fantastic, nothing is too much trouble and I wish more companies would copy your customer service. Our furniture looks lovely and is such good quality. Thank you all once again. Heather & Clive Jenkins Many thanks for your service - excellent quality, we are very pleased. The delivery was brilliant - you have some very nice and helpful people working for you. p.s. Do you sell sunshine? Regards Jill Taylor ================================= Alex The furniture arrived yesterday as promised, the driver phoned an hour before to inform me of his ETA. The furniture is brilliant, I am astounded that you can sell furniture of this quality for this price. I will certainly recommend to my friends and family. Great Product, Great Price, Great Service. Thanks Mike Davies ================================= I would just like to say a massive thank you for the exemplary customer service from Oceans Outdoor Furniture. I had requested a delivery time much shorter than you would normally do as we had a special family event at the weekend. The table and chairs were delivered in time for that, and with such lovely weather I was able to seat all my family for a meal al fresco. The furniture appears to be excellent quality, and I have to say that the chairs are very comfortable!! Thanks again. I will be recommending you. Chris Kitt Hi Diana, Just a quick note to say how pleased we are with our order but more over to say how great the service has been from the initial call back to order, updating us on our order progress and the guys delivering the order and giving us advice on setting it up. It's so refreshing to get a seamless process that it needed acknowledgement. Have a good day and pass on our appreciation. Best regards Richard Davies ================================= Dear Diana The replacement chair and glass table top have arrived and the originals have been collected. Thank you for your excellent customer service. Sometimes things are not quite right, but it's the way that it's dealt with that matters. Your service has been superb. We look forward to enjoying our new furniture and are praying for a long, hot summer! Kind regards Kim Comfort Hi Diana, I would just like to say that John, who lead the group of people setting up was a credit to your company, he was cheerful, helpful and worked well with all of us in getting everything in place – it was a long job and it was great to work with someone like that, please let him know. Thanks again it looks fabulous. Cindy Page ================================= Good Morning, I just wanted to pop you an email and thank you for the service you have demonstrated to me. I took delivery as promised by you last Thursday and the product is perfect. I am really pleased with the quality and it’s been a pleasure to do business with you. I shall be making recommendations to friends and associates based on this. Thank you to all involved. Thanks and My Best Regards Steve Blight ================================= Hi Just wanted to thank you for the speedy delivery of our garden furniture. We are very impressed with the quality of the Panama set that we ordered only last week. It looks fantastic on our patio and will gets lots of use as long as this sunshine continues!!!!!!!! Many thanks Jason & Rachel O'Dwyer Hi Charlotte & Kim, Further to our order back in Jan/Feb earlier this year, you certainly know how happy we are with Oceans Outdoor Furniture and how happy we are with the product that we bought from you. So much so, our next door neighbours came around to our house at the weekend and looked at what we had bought from you. I have recommended you and your products, and accordingly they have been on your website and found that they like the look of the Super Deluxe Cube Dining Set. Many thanks for your attention to the above, I'll continue to promote Ocean Outdoor Furniture when I get a chance. Take care Alan & Marie Harrison ================================= Thank you Jackie, much appreciated. The furniture is lovely and we’re sure you’ll get orders from family and friends once they’ve seen the quality of the product. Kind Regards Maria ================================= Hi Diana Just wanted to say replacement chairs arrived yesterday. Thank you to you and all your staff for such excellent service and communication. Regards Dennis ================================= Hi Diana I must say your delivery guy’s and dealing with you and Ocean generally so far has been brilliant. What an absolute refreshing experience it is to have such good quality customer care from a supplier these days. Your delivery men are a credit to you. Many thanks & kind regards Darren King ================================= To Oceans, I would just like to email you to thank you for all your amazing customer service, it is probably one of the best customer service I have received in a very long time. P.s. Sorry for the hundred and ten phone calls last week! :) Thank you, Annie Yelanguezian ================================= Great Thanks very much - I will just say that your Customer Service is excellent, and as soon as funds allow will be purchasing more products from you Best regards Pete Stafford ================================= I have to say a BIG THANK YOU for a wonderful service in the recent purchase of our Costa Rica furniture. The lads arrived this morning at 07:15 am, and were extremely friendly and courteous, and a pleasure to chat with. The furniture looks fabulous in the garden (which we have recently just had landscaped) and it totally finishes it all off. Please pass on this message to all concerned, and especially your two drivers, I will certainly do my best to recommend Oceans to family and friends in the future. WELL DONE. Kind regards Alan & Marie Harrison ================================= Amazing service Kim was excellent salesperson very informative and helpful and sorted out quick turnaround! Excellent driver very helpful Fantastic product Ordered Tuesday and delivery Friday FANTASTIC Keep up the good work Thanks so much!!! I will recommend you definitely Adam Utton-Gaunt ================================= This morning, my Azur dining set was delivered by 2 of your delivery men. My mother was waiting at my flat for the delivery and asked me to pass on to you some comments about the delivery men. She said that the 2 men could not have been more charming, polite or helpful. As well as unpacking the furniture, they also assembled the table (which I know was beyond their responsibility) and were incredibly efficient. It is rare that you receive such great service and so I wanted to be sure that this was passed onto you. Jo, London ================================= Just a quick note to say that I had a delivery on the 13th July of a Venetian dining set. Could you please pass on to the supervisor of the delivery men, how polite both were. They were very efficient. Also it is lovely to find a company (in this country) that not only delivers but assembles the items then take away the rubbish. I am very pleased with the set and can't wait for the sofa set and sun loungers to arrive. Tina, Bristol ================================= I am writing to thank you for the excellent service I have received from you on the phone with the customer services staff and from the staff that delivered the furniture. My own order went very smoothly and I am enjoying using it during this beautiful weather. My son's order was more complex but staff were at all times helpful and polite, going out of their way to ensure everything went smoothly and he is looking forward to its safe arrival. Many Thanks. Janet, Gloucestershire |
